BIS record '2008/1/504'

BibTeX

@inproceedings{BIS:2008/1/504,
  author        = {Stefan Eicker and
                   Jessica Kochbeck and
                   Peter M. Schuler},
  title         = {Employee Competencies for Business Process Management},
  year          = {2008},
  session       = {BPM: Involving People},
  pages         = {251--262},
  crossref      = {BIS:2008/1},
  bibsource     = {BIS, http://bis.kie.ue.poznan.pl/biblio/},
  abstract      = {Business process management (BPM) is an approach which empowers companies to react to new market situations flexibly. The main goal of BPM is improving efficiency and effectiveness of business processes adding value. The changes caused by globalization do not only concern organization, technologies and processes, but also people. Employee competencies can be crucial competitive advantages. The need for new specialized and competent personnel in BPM becomes apparent from the definition of new roles, such as 'Chief Process Officer' (CPO). Field reports and surveys reveal that role concepts of BPM have so far not been completely established, due to a lack of appropriate structures or due to resistance within the companies.This article considers and analyses the success factor employee competencies in matters of the implementation of BPM in companies. For this purpose, competencies which are necessary for the roles in BPM are identified. Moreover, a classification method for the definition of role profiles is developed.}
}

  
@proceedings{BIS:2008/1,
  editor        = {Witold Abramowicz, Dieter Fensel},
  booktitle     = {Business Information Systems, 11th International Conference, BIS 2008, Innsbruck, Austria, May 2008},
  title         = {Business Information Systems, 11th International Conference, BIS 2008, Innsbruck, Austria, May 2008},
  publisher     = {Springer-Verlag},
  isbn          = {978-3-540-79395-3},
  year          = {2008},
  bibsource     = {BIS, http://bis.kie.ue.poznan.pl/biblio/}
}