e-Government

• eGOV-1
  
  Organizational audit and process analysis - gap reduction techniques for e-government project E-Gov does not mean putting scores of government forms on the Internet.
  It is about using technology to its fullest to provide services and information that is centered around citizen groups. Effective implementation of E-Government is important in making Government more responsive and cost-effective Central to e-government success and failure is the amount of change between 'where we are now' and 'where the e-government project wants to get us'. 'Where we are now' means the current realities of the situation. 'Where the e-government project wants to get us' means the model or conceptions and assumptions built into the project's design. eGovernment success and failure therefore depends on the size of gap that exists between 'current realities' and 'design of the e-government project'. Main goal of organizational audit is to identify and eliminate this gap.
  
  
• eGOV-2
  
  

  SAS Public Administration Intelligence Solution
  SAS Institute Poland

  SAS Public Administration Intelligence Solution (PAIS) is an integrated software system supporting strategic management of public administration.

  SAS PAIS include a pre-defined data model that defines business entities and processes tailored to the public administration. In addition, integrated business intelligence applications, such as human capital management, communication campaign management and strategic performance management that offers sector-specific key performance indicators, allow to extend this ready-made framework easily to match changing needs and objectives.

  The presentation will also include real-life case study of Advanced Strategic Management System for Governmental Administration implemented jointly by SAS Poland and Lubuski Voivodship Office. We will present the whole Strategy Map and the Scorecards Tree with 500 Key Performance Indicators, designed to meet public administration requirements and needs of a typical medium size European country. The presenters will also describe the sources of information providing data to the Scorecards and organizational adjustments which were needed to implement the system in the Office.
  

• eGOV-3
  
  Learning, training and employment attitudes are changing. Today 80 % of new jobs require post-secondary education and training. On average, each EU citizen will have 7 jobs in his lifetime. Education and training organizations are beginning to become more agile in delivering education and training to give employees the skills they need. The "Global Workforce" exists already today, in the sense that many companies manage training and
  human resources across international boundaries.
  The MOBICITI initiative promotes open service frameworks, IT platforms and knowledge portals for government service agencies, which want to collaborate in a given geographical area for providing employment-related guidance and counselling to citizens and enterprises. Such platform would be also beneficial for citizens who want to establish and follow-up their personalized skills development and employment plan including life-long learning and for enterprises with high-quality employment structures and long-term HR (Human Resources) strategies.
  The research focus in MOBICITI is on describing, providing, finding and sharing information and knowledge on skills and employment, and on activating this knowledge for the best-suited professional development of the individual citizen. This requires data-sharing arrangements and personal records protection, interoperability between legacy systems, XML-based standardisation of key registers (i.e. job profiles) and mutual access rights to back-office resources.